2baba in an Instagram
post on Wednesday lamented how the inefficient Covid-19 test portal
fails to deliver QR codes for travelers after paying N50,000 for the
test.
2Baba noted that the failed service
leaves travelers stranded and asked: “who takes responsibility for it”.
However, NCDC took responsibility for it on Thursday.
The
disease control body apologized and noted that a system failure by one
of the partner organizations supporting the management of the Covid-19
travel portal led to unforeseen downtime.
NCDC also said the glitch was resolved about 12 hours later.
“On
the 20th of April, a system failure by one of the partner organizations
supporting the management of the Covid-19 travel portal led to an
unforeseen downtime.
“The technical failure was resolved following about 12 hours of downtime.
“We accept full responsibility for this event, which led to inconvenience for several travelers to Nigeria.
“We
have learned from this occurrence and will continue to restructure our
systems to avoid future events like this and serve Nigerians better.
“Our
commitment remains to protect the health of Nigerians, by reducing the
risk of spread of the virus. This is why the Nigerian International
Travel Portal was introduced,” NCDC stated in a statement released
today.
“feel free to disagree in the comments and let me know what you think!”
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