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Clash of Cultures: A Nigerian Woman's Disheartening Experience with Discount Requests
In a revealing tale that highlights the stark contrasts between cultural business practices, a Nigerian woman recently shared her bewildering experience while seeking a discount from two distinct companies: one based in Nigeria and the other in China. The Nigerian company, adorned with local pride, responded with hesitancy and reluctance, seeming almost offended by the very notion of haggling. In sharp contrast, the Chinese company welcomed her request with open arms, exhibiting a business acumen often characterized by flexibility and negotiation.
This experience raises an intriguing question: In a globalized world, how can companies adapt their customer service approaches to embrace cultural differences while still maintaining their unique brand identity?✍️“feel free to disagree in the comments
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